Integrated Support Systems
IT Support & Life-Cycle Management
Enhancing business continuity
With the strong need to reduce the cost of ownership and improve the return on investment (ROI) for network technologies, Domxam provides Enterprise with some increasingly useful capabilities. One of these is a move away from tedious, error-prone, manually intensive network management to intelligent software-assisted, automated end-to-end network technology management. With one GUI for all, our proactive and flexible network management applications are built to allow multi-vendor interfaces and nodes.
Our robust custom-built network management applications are intelligently designed and developed to analyze real-time performance, capacity, availability, fault, events, and security-related data of a global hybrid area network. Domxam is an advocate of network security and policy-based IT governance, our approach to risk are reflected in our mechanism to develop security-enabling network management applications that are built to identify and notify Enterprise of network threats, targets and trends.
IT Asset & Inventory Management
The fact that the IT infrastructure is changing each day is probably undeniable. Each day new users are being added, deleted, or moving and those changes affect the IT assets (hardware and software). Usually, it is the responsibility of system admins to track and manage these assets. Potential IT issues could be resolved quickly, efficiently, and with better IT administration support, if Enterprise could employ the best practices of asset management into all the IT assets that exist in the organizational IT infrastructure (network, data center, remote sites, user workstations, etc).
The Domxam's Method
Domxam strives to enable our customers to obtain the most value from their technology investment. Regardless of company size, type of industry, or IT infrastructure, Domxam offers products, services, and develops programs to meet the business goals of our customers. Domxam supports best practices for Asset Management and the best means to implement those processes and procedures.
We have designed a proactive Event managing module that takes intelligent actions on receipt of all events. This is to ensure that collected events data are normalized, filtered, examined, and analyzed according to the device network protocol. This technique is employed to notify Enterprise with a real-time information of the event source, time, priority, and type.
Service Desk & Support
Billing for multi-connection-oriented networks can present a number of difficulties, and developing an embedded intelligent network usage accounting system might be something out of the box. There is no reason why a user or a group can't be billed for utilizing a network resource. It is the baseline for an Enterprise to set cost metrics and ROI on network technologies
The Domxam's Method
At Domxam, we have developed a framework to identify, mediate, aggregate, and correlate all network resource consumption made by primary and underlying connections from device nodes and service-level network components. This is a process of measuring the usage of network resources by users or groups in order to establish the metrics, check quotas, determine cost and bill individual users or groups.
Domxam Network Usage Reporting service allows Enterprises to build a customized network data utilization report which is accessible by administrators and super users. This is a java-based web interface whereby administrators can filter report by device, user, groups or service providers.
Technology Life-cycle
Protecting business-critical and sensitive data on a network attached device has been of a great concern. Top Enterprises and governments have taken network security threats has a business and economic agenda, deploying high-level security regulations and policies to mitigate the risk of losing classified information to hackers and oppositions. Governments and organizations are continuously improving their information security strategies and at the other hand, the hacking groups are also getting informed with the latest technologies. Identifying the best security practices has now become the priority.
The Domxam's Method
At Domxam, we have designed an intelligent policy-based method to Network Security Management, at which all network technologies, traffics, configuration items, certificates, and protocols, are coordinated to identify and report security threats through our end-to-end authentication framework. It a mechanism that employs all means of communication at the machine language level and Public Key infrastructure protocols
Domxam policy-driven Network Management System is structured to analyze possible risk from data collected from Events and Fault escalations, Its a technique adopted to ensure access to all network technologies are authorized and authenticated which is confirmed to build network users confidence and protect the network device and technologies from malicious attack.
Data & Communication Life-cycle
Ensuring that communication network remain accessible and uncongested has been a major concern for a lot organizations as this articulated the metrics to measure their Return On Investment (ROI) and their customers Value on Investment (VOI). Businesses are required to provide a consistent level of network service to its users and customers in order to build a strong business-to-customer trust. All of these expectations are determined by the business approach to ensure that appropriate policies and procedures are employed for management of network device configuration items.
The Domxam's Method
Domxam has adopted a unique approach to Performance Management of an Enterprise Network. Our capacity and resource planning technique has enabled us to set network utilization thresholds and metrics using collected historical data to analyze performance trends and network device utilization. This proactive strategy ensures alignment with ITIL best practices to provide measured quality network service for service level improvement and scalability.
Our formalized (policy-based) approach to managing configurations of network technology has been the most suitable for any network infrastructure, it also incorporates IT best practices to business goals and objectives. Utilizing the control of change management and configuration management for all network device configuration items and components.